Submit Enquiry
Customer fills out the form and selects aircon, heat pump, solar, battery or maintenance.
Basic Eligibility Check
SparkGrid reviews property type, postcode, current system and upgrade interest.
Photos and Details
Customer uploads photos of current heater, switchboard, roof, hot water unit or solar system depending on the service.
Site Assessment
A provider or qualified installer confirms product suitability, installation requirements and final pricing.
Quotation
Customer receives a clear quote showing product, installation scope, estimated discount if applicable and customer payable amount.
Installation
Qualified professionals complete the installation and required compliance work.
Documentation
Customer receives invoice, warranty details, compliance documents and program forms where applicable.
Post-Install Support
SparkGrid follows up to ensure the customer understands the system and has received the required documents.