Air Conditioning FAQs
Can I get a free aircon under VEU?
No. Minimum co-payments and eligibility rules apply. Final pricing depends on the system, site conditions and provider approval.
What is a reverse-cycle air conditioner?
It is an air conditioner that provides both cooling and heating, making it a versatile replacement for separate heating and cooling systems.
What is a split system?
One indoor unit connected to one outdoor unit. It is the most common type of residential air conditioning in Australia.
What is a multi-split system?
Multiple indoor units connected to one outdoor unit, allowing different rooms to be heated or cooled independently.
Do I need to remove my old gas heater?
For many higher-value VEU discounts, an eligible old heater may need to be decommissioned. Requirements depend on the upgrade type and program rules.
Can renters apply?
Renters may need landlord or property owner approval before an upgrade can proceed.
Solar FAQs
What are STCs?
Small-scale Technology Certificates can reduce the upfront cost of eligible solar and battery systems. The value depends on system size, location, installation date and STC market value.
Is a solar battery worth it?
It depends on your solar generation, usage pattern, electricity tariffs, budget and whether backup power is important to you.
Does a battery give blackout protection?
Only if the battery, inverter and switchboard are configured for backup. Not all battery systems provide whole-home backup.